Zinus Mattress Reviews (2024)

Zinus offers mattresses at an accessible price, but there are numerous customer complaints about product quality issues on Trustpilot and BBB. In fact, the Spa Sensation mattress that we received for testing arrived with the end of one of the coils sticking out of the bottom fabric.

You can get a much better-quality mattress from brands like Juno. Priced at just $499 for a queen size, the Canadian-made Juno mattress comes with a 120-night sleep trial and a 15-year warranty. You also get a free bedding bundle that includes a mattress protector, pillow(s), sheets, and pillow protector(s), giving you extra value with your purchase.

Zinus makes its mattresses overseas, primarily in Asia. Zinus Green Tea is made in China, and Spa Sensations is made in Indonesia.

Zinus sells its mattresses online and in-store through third-party retailers like Amazon, Wayfair, and Walmart.

Zinus has faced a proposed class-action lawsuit related to the presence of fiberglass in their mattresses. Some customers have reported health issues and other problems linked to fiberglass fraying and leaking through the mattress cover.

While Zinus uses fire retardant barriers that may include fiberglass or a rayon-based alternative, it’s important to verify the specific materials used in your mattress model directly with the manufacturer, especially if fiberglass is a concern for you. Or, you can choose another mattress option like Juno that doesn’t contain fiberglass.

READ MORE: Is fiberglass in a mattress dangerous?

Many factors can determine the lifespan of a mattress, from the materials used to make it or the base being used with it. There are a number of customer complaints about quality and durability issues on Trustpilot and BBB, many of which complain that their Zinus mattresses didn’t last past the five-year mark.

Zinus’s 10-year limited warranty covers manufacturing defects only. This coverage doesn’t include “deterioration of the foam that results in an indentation of less than 1.5 inches, not associated with a sag in the foundation, box spring or platform or mattress.”

Any damage (including stains) will void the warranty, so Zinus recommends using an additional stain-resistant pad to protect the mattress.

The mattress’s return policy will depend on which retailer you bought it from. Check with the retailer to learn about any return restrictions, like sleep trial length or return shipping costs.

We think you’ll like Juno. This Canadian-made mattress has a cooling gel foam layer to keep temperatures comfortable, and it’s made without fiberglass. It comes with a 120-night risk-free sleep trial that includes free return shipping and full refunds. Juno also has a 15-year warranty (compared to Zinus’s 10-year warranty).

Juno is priced at just $499 for a queen size and comes with a free bedding bundle that includes a mattress protector, pillow(s), sheets, and pillow protector(s), giving you more value with your purchase at an accessible price.