Tuft and Needle Mattress Review (2024)
Updated: November 19, 2024
Brook Bell
Sleep Content Strategist
Our Rankings
Edge support and
motion isolation are factored into our overall mattress ratings. These scores are shown in green (scores of 5.0+), yellow (3.0–4.9), or red (2.9 and below).
Firmness,
bounce, and cooling features are a matter of personal preference and aren’t part of our rating system, so these scores are shown in grey.
5.6 /10
7.3 /10
4.3 /10
4.1 /10
3.0 /10
Product Details
Tuft & Needle Original is a 9.5″ all-foam mattress. The mattress is described as firm on the Tuft & Needle website. However, third-party engineer testing (commissioned by us) showed that the mattress is medium-firm—and just barely above a medium. Tuft & Needle Original has very good edge support but below-average motion isolation, which is unusual for a foam mattress.
The mattress contains just 2 foam layers. The top layer contains graphite and gel foam to provide cooling, but these are the only cooling features. The plush cover, made of micro-polyamide and polyester, isn’t machine washable and must be spot-cleaned only.
Tuft & Needle Original seems to fall short in quality, according to customer reviews. Some customers who purchased the mattress through Amazon have complained that the mattress sags and degrades within a few years of purchase. Others say that the mattress traps heat or has caused them back pain.
In comparison, competing all-foam mattress Douglas costs just $799 for a queen size. It comes with cooling features, a machine-washable cover, a 365-night sleep trial, and a 20-year warranty. Douglas has 21,000+ five-star reviews, and the company is rated “A+” on BBB and “Excellent” on Trustpilot.
Ideal For: Side Sleepers, Back Sleepers
Looking for a mattress that gives you more value at a lower price? Meet Douglas.
Read Douglas Original Review
You May Prefer Our Top Pick 2024
Douglas Original
9.9 /10
Made in
Winner!
2021 Product of the Year™
Voted the top choice overall in the Mattress-in-a-Box category through a survey of 4,000 Canadians by Kantar.
Tuft & Needle Mattress Sizes & Prices
Choose Douglas and get more value for a similar price.
Read Douglas Original Review
Delivery, Sleep Trial & Returns
In Canada, Tuft & Needle Original is only available to purchase through Costco. It was previously carried by Sleep Country Canada until September 2024. This mattress is available online only, and Costco offers free shipping and standard door delivery via UPS or FedEx.
In the delivery section of the website’s product page, Costco estimates that the mattress will arrive on your doorstep in 2–10 business days. However, under the “Specifications” section, they quote a “Delivery Time Frame” of 10–15 days.
While Tuft & Needle offers a 100-night sleep trial, Costco doesn’t—meaning this mattress doesn’t come with a sleep trial. Instead, you can use Costco’s standard return policy. Costco only provides return pickup for mattresses purchased online, so if you bought yours in-store, you’ll need to bring it back to the warehouse yourself.
This mattress also comes with the manufacturer’s limited 10-year warranty, which covers manufacturing defects only. It doesn’t cover normal wear and tear or incidental damage. In comparison, comparable foam mattress brand Douglas comes with a generous 365-night sleep trial and a 20-year warranty. You also have the option of free return pickup with a full refund.
Choose the mattress that comes with a sleep trial and a longer warranty.
Read Douglas Original Review
Tuft & Needle Mattress Construction
Tuft & Needle Original stands 9.5″ tall and has 2 layers of foam. All foam used in Tuft & Needle Original is CertiPUR-US® certified. Tuft & Needle doesn’t disclose foam densities for either of its mattress layers.
- Layer 1: The top (comfort) layer is 3″ of T&N Adaptive foam. This open-cell foam is infused with graphite and cooling gel to dissipate heat. It also relieves pressure as it contours to your body’s shape.
- Layer 2: The bottom (support) layer is 6.5″ of support foam. This dense foam layer gives the mattress its foundation and bulk, and prevents you from sinking down too deeply while lying down.
The mattress cover, designed to be plush and breathable, is made of micro-polyamide and polyester. It isn’t removable or machine washable.
Canada’s best mattress comes with a machine-washable cover.
Read Douglas Original Review
MattressReviews.ca commissions licensed third-party engineers and uses public data to rate mattresses on over 40 criteria.
This allows us to accurately rate and compare the performance of the mattresses reviewed on this website. Engineer independence and operating standards help ensure their results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict mattress testing methodology to protect the overall integrity of the results. The full report has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.
5.6 /10
Firmness
In third-party engineer testing (commissioned by us), Tuft & Needle Original had a 3.1″ deflection when laid on, resulting in a 5.6/10 firmness score. This places it in the medium-firm category, which is inconsistent with the “firm” feel described on Tuft & Needle’s Canadian website.
This mattress should provide comfortable support for all sleep positions. However, depending on your needs, you may find you need a little more support if you sleep on your stomach.
Looking for a foam mattress with extra support? Douglas scored a 6.7/10—still medium-firm, but with more support for side, back, and stomach sleepers.
7.3 /10
Edge Support
Tuft & Needle Original had a 5″ deflection from a seated position, earning it a score of 7.3/10 for edge support. This is a very good score for a foam mattress. You should be able to sit on the edge of the mattress with no issues. You also won’t need to worry about falling off the bed if you sleep closer to the edge.
Looking for even more edge support? Check out Douglas, which has strong sidewalls and a higher edge support score of 7.8/10.
4.3 /10
Motion Isolation
Tuft & Needle Original earned a score of 4.3/10 for motion isolation. This is below average, especially because foam mattresses tend to provide good motion isolation. You and your partner will likely notice each other’s movements while you’re lying next to each other.
Need extra motion isolation for a restful night’s sleep? Douglas has a superb motion isolation score of 8.3/10—nearly twice as high as Tuft & Needle’s score.
4.1 /10
Bounce
Tuft & Needle Original earned a bounce score of 4.1/10. This is a below-average score for a foam mattress, but you should still be able to change positions without difficulty.
Prefer a mattress with less bounce? We think you’ll like Douglas with its lower bounce score of 3.1/10.
3.0 /10
Cooling Features
The Tuft & Needle Original mattress is an all-foam mattress advertised as having some cooling features, including its graphite-infused “Adaptive” foam. This mattress earns points for its:
- Breathable cover, which can offer some cooling properties
- Gel-infused foam that makes the mattress cool to the touch and draws heat away from the body
- Graphite infusion in its “Adaptive” foam, which promotes airflow and draws heat away from the body
- Open-cell foam, which allows for better airflow and prevents heat retention in the mattress
Tuft & Needle Original has a decent number of cooling features. However, if you’re looking for a mattress with more advanced cooling features, consider Douglas Original with its moisture-wicking CoolSense® cover, layer of ecoLight® cooling gel foam that allows for enhanced cooling, and layer of breathable Elastex® foam for good air circulation.
Read Douglas Original Review
Company Background
Tuft & Needle was founded in 2012 by Daehee Park and JT Marino, who began their careers as software engineers. After achieving early success with selling mattresses through Amazon, Tuft & Needle expanded into an online bed-in-a-box brand. In 2018, the company agreed to a merger with Serta Simmons Bedding.
Tuft & Needle is rated “A+” (accredited) with the Better Business Bureau. However, the company is rated “Poor” on Trustpilot. On Amazon, one-star customer reviews for Tuft and Needle mattresses mention issues with sagging, heat trapping, and back pain.
Choose Douglas, the mattress with 16,300+ five-star reviews.
Read Douglas Original Review
Frequently Asked Questions
Is Tuft and Needle a good mattress?
Tuft & Needle Original has good edge support and is affordably priced at $649 for a queen size. However, the mattress only comes with a 10-year warranty and you don’t get an at-home sleep trial. You also have to be a Costco member to purchase this mattress.
In comparison, Douglas Original comes with a layer of cooling gel foam, a machine-washable cover, and superior edge support and motion isolation. Accessibly priced at just $799 for a queen size, Douglas also gives you a 365-night sleep trial, a 20-year warranty, and a free bedding bundle.
How much does a Tuft and Needle mattress cost?
Tuft and Needle Original costs $439–$799, depending on the size you choose. This mattress is available in sizes ranging from twin to king. A queen-size Tuft and Needle mattress costs $649.
Where can I buy Tuft and Needle in Canada?
Tuft and Needle Original can only be purchased online through the Costco website. Tuft & Needle used to allow online orders through its Canadian website, but this option is no longer available. The mattress also used to be carried by Sleep Country, where it was available online and in-store; however, now it’s only available through Costco.
How thick are Tuft and Needle mattresses?
Tuft and Needle Original stands 9.5″ tall.
Do Tuft and Needle mattresses have fiberglass?
No, Tuft & Needle mattresses don’t contain fiberglass. To meet fire safety standards, Tuft & Needle mattresses instead use a fire barrier made of polyester and cotton. This barrier is treated with food-grade salt. It’s unclear why.
Is the Tuft and Needle mattress cover machine-washable?
No, the mattress covers on Tuft and Needle mattresses are not machine washable. The covers have zippers but aren’t meant to be removed. You’ll need to spot-clean any spills or stains.
Where are Tuft and Needle mattresses made?
Tuft and Needle Mattresses sold in Canada are also made in Canada. Tuft and Needle assembles all of its mattresses by hand.
How long does a Tuft and Needle mattress last?
Tuft and Needle mattresses come with an industry-standard 10-year warranty, so they should last at least that long. That said, customer reviews on Amazon have indicated the mattress can sag and degrade well before the end of the warranty period.
How do I return a Tuft and Needle mattress?
Since Tuft & Needle Original is a Costco-exclusive mattress, you’ll need to go through Costco’s return process. Contact Costco to start your return. They will arrange with you to pick up the mattress and issue a full refund as long as the mattress is clean and in good condition. Customer reviews indicate that this process could take 2–3 weeks.
Costco’s mattress return policy is known for being generous. There’s no time limit for returning items. But it’s always up to the retailer whether they’ll honour a return. You also might not want to take a chance on returning an item several years after you bought it.
What Tuft and Needle mattress alternatives should I consider?
We suggest Douglas Original. At just $799 for a queen size, Douglas offers far more value for a comparable cost. This mattress—our pick for the best mattress in Canada—comes with a machine-washable cover and a layer of cooling gel foam. Douglas also provides a risk-free 365-night sleep trial, a 20-year warranty, and a free bedding bundle with your purchase.
You May Prefer Our Top Pick 2024
Douglas Original
9.9 /10
Made in
Winner!
2021 Product of the Year™
Voted the top choice overall in the Mattress-in-a-Box category through a survey of 4,000 Canadians by Kantar.
An all-foam mattress made in Canada
An at-home 
