Simba 2500 Mattress Review (2024)
Updated: November 18, 2024
Sam Kulathilaka
Sleep Content Specialist
Our Rankings
Edge support and
motion isolation are factored into our overall mattress ratings. These scores are shown in green (scores of 5.0+), yellow (3.0–4.9), or red (2.9 and below).
Firmness,
bounce, and cooling features are a matter of personal preference and aren’t part of our rating system, so these scores are shown in grey.
6.1 /10
6.0 /10
7.7 /10
3.9 /10
4.5 /10
Product Details
Simba 2500 is the brand’s mid-range hybrid mattress, with more features than Simba 1500 and fewer features than the upgraded Simba 5000. The mattress does offer features like a hypoallergenic mattress cover, graphite-infused foam, and a micro-coil layer. However, it’s missing premium features that would justify its higher price tag, like individually wrapped pocket coils, zoned support, and advanced cooling features.
This plush mattress allows you to sink in for a full-body “hugging” sensation. The mattress features above-average edge support and very good motion isolation, but it’s worth noting that their cheaper model, Simba 1500, performed better in these areas. Simba’s layers include memory foam, pocketed micro-coils, polyurethane foam, and support foam. The mattress cover isn’t machine washable.
The mattress is backed by a 100-day exchange policy. However, you won’t get a refund if you return the mattress before the trial ends. You can only exchange Simba 2500 for another Sleep Country mattress, which costs a $65 exchange fee.
Shipping Cost
Free shipping on orders over $75
Ideal For: Side Sleepers, Back Sleepers, Stomach Sleepers
Looking for an award-winning hybrid mattress for under $1,300? Meet Logan & Cove.
Read Logan & Cove Frontier Review
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Logan & Cove Frontier
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Simba 2500 Mattress Sizes & Prices
Disclaimer: Pricing may vary depending on where Simba 2500 is purchased. Pricing shown is taken from the Simba website. Mattress prices may vary depending on the retailer.
Buy the luxury hybrid that costs just $1,299 for a queen size, and get a free bedding bundle.
Read Logan & Cove Frontier Review
Delivery, Sleep Trial & Returns
Simba 2500 may be ordered directly from Simba Sleep’s Canadian website or via Sleep Country Canada. However, Sleep Country will also handle any shipping for orders made through the Simba website. Shipping is free across most of Canada, and the mattress should reach your doorstep in 3–10 business days, including dispatch and delivery time. If you live in the Territories or Newfoundland and Labrador, delivery takes 7–10 days and costs $120.
You have a 100-night sleep trial to decide whether to keep Simba 2500. The company asks that you spend at least 30 days with the mattress before returning it. You’ll need to bring the mattress back to the store yourself, as Sleep Country doesn’t provide return pickup.
Sleep Country also doesn’t offer refunds on returned mattresses. You can only exchange your mattress for in-store credit minus a $65 exchange fee. If you exchange Simba 2500 for a more expensive mattress, you must pay the price difference. You won’t get a refund if you trade the mattress for a less expensive model.
Simba 2500 comes with an industry-standard 10-year warranty, which covers manufacturing defects only. It doesn’t cover normal wear and tear or incidental damage. In comparison, other luxury hybrid mattresses like Logan & Cove Frontier come with a 365-night sleep trial, a 15-year warranty, and free return pickup with your mattress during the sleep trial.
Choose Logan & Cove Frontier with its 365-night sleep trial and 15-year warranty.
Read Logan & Cove Frontier Review
Simba 2500 Mattress Construction
Simba 2500 is a 12″ hybrid mattress with 4 distinct interior layers. Three of these layers are foam, and one uses an unknown number of micro-coils. All foam used is CertiPUR-US® certified. Simba doesn’t publicly disclose the densities of the foams used in Simba 2500’s construction.
- Layer 1: The top layer is 1″ of graphite-infused foam. This layer contours around your body and helps to relieve pressure. The graphite infusion helps to dissipate heat, keeping your sleep cool.
- Layer 2: The second layer is 1″ of micro-coils. These cone-shaped springs are individually pocketed and encased in a layer of edge support foam along the mattress’s sidewalls.
- Layer 3: The third layer is 3.5″ of polyurethane foam that incorporates Simba’s “Edge Lift” technology, but what this technology does is unknown.
- Layer 4: The bottom layer is 6.5″ of support foam. This dense foam layer gives the mattress most of its bulk and keeps you from sinking in too deep, and has perforations to increase airflow.
Simba’s mattress cover is made of polyester, polypropylene, and a small amount of elastane. It has handles on the side to make moving the mattress easier. Although the cover is described as breathable, polyester isn’t a naturally breathable material. In fact, it’s been known to trap heat. You might end up sleeping hotter on this mattress than you might think.
Even though Simba 2500 has a zipper, the cover is not meant to be removed and is not machine-washable. Simba recommends that you spot-clean this mattress only.
Sleep cool on Logan & Cove Frontier’s heat-dissipating cover made with cooling nanofibres.
Read Logan & Cove Frontier Review
MattressReviews.ca commissions licensed third-party engineers and uses public data to rate mattresses on over 40 criteria.
This allows us to accurately rate and compare the performance of the mattresses reviewed on this website. Engineer independence and operating standards help ensure their results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict mattress testing methodology to protect the overall integrity of the results. The full report has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.
6.1 /10
Firmness
In third-party engineer testing (commissioned by us), Simba 2500 had a deflection of 3.5″ when laid on, giving it a 6.1/10 firmness score. This places the mattress in the medium-firm category. Simba says the mattress has a medium-plush feel, meaning Simba 2500 is somewhat firmer than advertised.
(Like a firmer bed? Logan & Cove Frontier has a 6.3/10 firmness score, giving you the extra support you need.)
6.0 /10
Edge Support
Hybrids generally have good edge support. Simba 2500’s deflection from a seated position was 6.1″, resulting in a 6.0/10 edge support score.
This is an above-average score, but is somewhat low for a hybrid, and significantly lower than the entry-level Simba 1500. You’ll notice a little sinkage when you sit on the edge of this mattress or sleep farther away from the middle, but not a lot.
(If you sit on the edge of your bed a lot, consider Logan & Cove Frontier, which has a higher edge support score of 7.3/10.)
7.7 /10
Motion Isolation
Simba 2500 scored 7.7/10 for motion isolation, which is a very good score for a hybrid mattress. However, as seen in the video above, you might be disturbed by your partner’s larger nighttime movements, or movements that are very close to you. The smaller the motion—and the farther away it is—the less you should notice.
3.9 /10
Bounce
Simba 2500 scored 3.9/10 for bounce. This is slightly below average for a hybrid, but you shouldn’t notice much difficulty changing positions or getting out of bed in the morning.
(Need a little extra help jumping out of bed in the morning? Logan & Cove Frontier has a higher bounce rating of 4.8/10.)
4.5 /10
Cooling Features
Although Simba 2500 isn’t necessarily advertised as a cooling mattress, Simba heavily promotes its advanced engineering and Simbatex® foam. Thanks to their coils, hybrids can sometimes be more breathable than all-foam mattresses. This hybrid mattress gains points for:
- Its hand-knit cover, which is breathable to promote air circulation
- Its open-cell foam, which gives it better airflow than closed-cell foam
- Its graphite-infused foam layer, which conducts heat away from your body
- Its pocketed micro-coils, which have better temperature regulation than unpocketed micro-coils
- Its perforated foam, which increases airflow in the support layer
Although Simba 2500 has a breathable mattress cover, it doesn’t contain any active cooling technologies. We suggest you check out Logan & Cove Frontier instead, which has a cooling cover made with CryoFusion, cooling nanofibres, a breathable hollow fiberfill, and gel-infused foam to keep you cool while you sleep.
Read Logan & Cove Frontier Review
Company Background
Simba Sleep launched in 2015 and is based in the United Kingdom. Simba’s Canadian products are made in Canada.
According to the company’s website, Simba is the world’s most reviewed mattress brand. Not all of these reviews are positive—some Simba mattress reviews have noted issues that become apparent after the customer’s sleep trial ended, including sagging, back pain, and mattress odour.
Though Simba doesn’t offer direct in-person retail in Canada, it has partnered with Sleep Country for distribution. Sleep Country was founded in 1994 in Vancouver, BC, and now has hundreds of brick-and-mortar stores across Canada. The company sells a variety of sleep products, including mattresses, pillows, bedding, and furniture.
Simba itself has a good online reputation with a Trustpilot rating of “Excellent”. While the company’s Canadian distributor, Sleep Country, is rated “A+” (unaccredited) on Better Business Bureau, Sleep Country holds a customer review rating of just 1.3/5 stars. The company also has a “Poor” rating on Trustpilot. Common customer complaints include product issues and difficulty filing warranty claims.
Buy from the company that’s rated “A+” on BBB and “Excellent” on Trustpilot.
Read Logan & Cove Frontier Review
Frequently Asked Questions
Are Simba mattresses good?
Simba 2500 has a high price tag and relatively few features for the cost. In certain performance tests conducted by third-party engineers (commissioned by us), it performed worse than Simba’s entry-level model, Simba 1500.
You should take a look at Logan & Cove Frontier instead. At $1,299 for a queen size, Frontier does a lot more to help you sleep cool—and you’ll rest easy with Logan & Cove’s 365-night sleep trial and 15-year warranty. Logan & Cove also comes with a free bedding bundle, giving you more value for a lower cost.
How much is a Simba mattress?
Simba 2500 is priced between $1,599 and $2,499 and is available in twin to king sizes.
Where are Simba mattresses made?
Simba manufactures mattresses for its Canadian market in Canada.
Does the Simba mattress come in a box?
Yes, Simba mattresses come in a box. Simba rolls and compresses its mattresses like other bed-in-a-box brands for easier shipping.
How long does it take for a Simba mattress to expand?
According to the company’s FAQ, the mattress may take up to 72 hours to fully expand once unpacked and unrolled.
Do you have to rotate a Simba mattress?
Yes, Simba recommends rotating your mattress once a month to start and once every 3–6 months after that. Simba 2500 has fabric handles on the side to make this easier. However, it is not clear whether the fabric handles (or any damage caused to the handles when used to pull the mattress) are covered under Simba’s warranty.
Is the Simba mattress worth it?
Simba 2500 has a few good features, but we don’t see enough value for the relatively high price tag, and we don’t think it’s a significant upgrade compared to Simba 1500. Compared to other hybrid mattresses, Simba’s sleep trial and warranty are just average, and the mattress doesn’t have advanced cooling features to keep you comfortable. We recommend looking at luxury hybrid mattress brand Logan & Cove Frontier for more value at a lower price.
What Simba mattress alternatives should I consider?
We suggest checking out Logan & Cove Frontier. At just $1,299 for a queen size, Frontier offers a lot more value for a much lower price. Frontier features zoned support, pressure-point relief, and advanced cooling features like CryoFusion™ cooling nanofibres, a breathable hollow fibre fill, and gel-infused foam in the top cover. Logan & Cove also comes with a longer 365-night sleep trial and 15-year warranty, free returns with a full refund, and a free bedding bundle with your purchase.
You May Prefer:
Logan & Cove Frontier
9.8 /10
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2024 Best Hybrid Mattress