Silk & Snow Organic Mattress Review (2024)

Grace Struth

Sleep Content Lead

  • Up-to-Date

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    The information included in each mattress review at the time of publication is accurate to the best of our knowledge.

    Our reviews do not speak for future versions of these mattresses.

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    We test and review the industry’s most popular mattresses using a weighted scoring system factoring in 40+ criteria.
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Silk and Snow Organic Mattress

Made in Canada
Queen $1,400
Our Rating
?

Informed by third-party engineer testing commissioned by GoodMorning.com.
Learn more >

7.7 /10

Hybrid Mattress With a Higher-Than-Average Price

S&S Organic is a hybrid mattress that features latex foam, pocketed coils, and good edge support and motion isolation, as well as a 365-night sleep trial and 15-year warranty. Available in plush, medium-firm, and firm versions, this organic mattress is made in Canada and retails at $1,400 for a queen-size medium-firm version.

While the mattress comes with a 15-year warranty and a 365-night sleep trial, you could encounter difficulties filing a warranty claim or initiating a return. Many customers have reported issues with product quality, returns, warranty claims, and even just getting ahold of customer service.

In comparison, competing hybrid mattresses like Logan & Cove Choice offer more value. At just $999 for a queen size, Logan & Cove offers a similar 365-night sleep trial and a 15-year warranty. Logan & Cove also comes with zoned support, advanced cooling features, and a free bedding bundle.

Note: We tested the firm, medium-firm, and plush versions of the Silk & Snow Organic mattress for this review. However, the mattress’s overall rating is based on the third-party engineering scores for the medium-firm version.

Want a luxury hybrid mattress at a lower price? Meet Logan & Cove.

Read Logan & Cove Review

 

You May Prefer:

Logan & Cove Choice

9.6 /10

Made in

Winner!

2024 Best Hybrid Mattress

Logan & Cove mattresses feature a lavish hotel-quality design and a generous 365-night sleep trial. You’ll also receive a FREE bedding bundle to complement your new luxury mattress.

EARLY BLACK FRIDAY SALE!
Get a FREE Bedding Bundle, 50% off Down Alternative Duvets, and 15% off all bedding and bed frames with any mattress purchase.
Sale ends November 20th. See website for details >
Queen $999
Shop Now

S&S Organic Mattress Sizes & Prices

SizePriceDimensionsWeight

Twin

$950

75″ x 38″ x 12″

55 lb

Twin XL

$950

80″ x 38″ x 12″

58 lb

Full / Double

$1,200

75″ x 54″ x 12″

83 lb

Queen

$1,400

80″ x 60″ x 12″

92 lb

King

$1,700

80″ x 76″ x 10″

110 lb

California King

$1,700

84″ x 72″ x 12″

115 lb

Get a luxury hybrid without the luxury price when you shop Logan & Cove Choice.

Read Logan & Cove Review

 


A photo of the SS organic box

 

Delivery, Sleep Trial & Returns

Silk & Snow uses various couriers for shipping, including FedEX and UPS. Shipping is free for most orders, but shipping surcharges may apply if you live in a remote area. Your mattress should arrive on your doorstep in 365, including dispatch and delivery time.

The company offers a 365-night sleep trial so you can test the mattress at home. If you decide to return your Silk & Snow mattress during the trial window, the company provides free pickup and a refund. However, the company asks that you wait 30 days before initiating a return. Returns come with free pickup service.

Silk & Snow mattresses are covered by a 15-year limited manufacturer’s warranty. It covers defects in workmanship and materials only, and not incidental damage that the mattress may receive.

 

Courier

Various

Shipping Cost

Free

Delivery Time

2–9 business days

Sleep Trial Nights

365

Warranty Years

15

Return Ease

Free pickup and return, full refund

Get the same sleep trial and warranty length for a lower price with Logan & Cove Choice.

Read Logan & Cove Review


A photo of the SS Organic mattress cut open to show the internal layers taken from the side of the mattress

Silk & Snow Organic Mattress Construction

HeightLayersCertiPUR-US® CertifiedMachine Washable Cover

12″

4

Yes

No

S&S Organic’s medium-firm version stands 12″ tall and has 4 interior layers. The latex used is GOLS certified, and all other textile materials are OEKO-TEX® certified.

  • Layer 1: S&S Organic’s top layer, located directly beneath the mattress cover, is roughly 1″ of natural New Zealand wool. This adds a little extra plushness when you lie down on the mattress.
  • Layer 2: The second layer is 1″ of latex foam. The latex is produced using the Dunlop method, ensuring its organic nature compared to synthetic blends. This layer is perforated to help circulate air and contribute to a cooler night’s rest, and adds responsiveness to the mattress.
  • Layer 3: This layer uses 1.5″ of latex identical to the layer above, adding more cooling, air circulation, and responsiveness.
  • Layer 4: The support layer uses 8.5″ individually wrapped and zoned pocketed coils. Soft coils are placed along the outer part of the mattress, while firmer coils in the central third of the mattress help keep your spine aligned.

The plush version of the mattress increases the 1.5″ latex layer’s thickness to 3.5″, while the firm version lacks that layer completely.

The S&S Organic mattress cover is made from GOTS-certified organic Canadian-grown cotton. The cover offers softness and breathability but can’t be removed for cleaning. Spills or stains must be spot-cleaned only.

Get the hybrid mattress with advanced cooling features for nighttime comfort.

Read Logan & Cove Review


Mattress Performance Results

A photo of the SS Organic mattress firmness test

6.7 /10

Firmness

S&S Organic has a varied feel, depending on which version you get. In third-party engineer testing (commissioned by us), the medium-firm version had a 2.9″ deflection when laid on, giving it a 6.7/10 firmness score, while the firm version’s slightly lower deflection earned it a 7.0/10. Both of these scores are consistent with the firmness categories advertised by Silk & Snow.

The plush version, however, scored 6.0/10—much firmer than the plush feel advertised, which translates to our medium-soft category. If you’re looking for a very soft bed, the plush version likely won’t be right for you.


A photo of the SS Organic mattress edge support test

8.0 /10

Edge Support

Hybrid mattresses generally have above-average edge support, thanks to their supportive inner coils. S&S Organic’s medium-firm version’s deflection from a seated position was 4.1″, earning it an excellent 8.0/10 edge support score.

The firm version scored an exceptional 9.7/10, while the plush version scored the lowest (but still very well) at 7.3/10. You’ll notice almost no sinkage when sitting on the edge of the firm mattress, and only somewhat more sinkage when sitting on the medium-firm and plush versions.


7.5 /10

Motion Isolation

All three versions of S&S Organic scored similarly for motion isolation. The medium-firm version earned a motion isolation score of 7.5/10, while the firm and plush versions both scored 7.4/10. You’ll notice relatively little movement from the other side of the mattress when your partner changes sleep positions.


7.5 /10

Bounce

S&S Organic’s medium-firm version tested 7.5/10 for bounce, which is a high score, even for a hybrid mattress. Its firm version tested slightly higher at 7.7/10, while its plush version scored much lower at 4.8/10. If you’re looking for a more consistent sleep surface, the medium-firm and firm versions may have far too much bounce for you.


A photo of the SS Organic mattress cut open and the cooling features identified

4.5 /10

Cooling Features

S&S Organic isn’t advertised as a cooling mattress, but Silk & Snow does advertise several cooling features. It has a combination of natural materials that improve the breathability of the mattress and provide temperature control. This mattress earns points for its:

  1. Organic cotton cover, which is breathable and moves heat away from the body
  2. Wool quilt layer, which provides a natural breathability to the mattress
  3. Latex layers with an open-cell structure for improved airflow
  4. Perforated foam layers that allow for added airflow to the mattress
  5. Pocketed spring coils that provide increased air circulation

If you’re looking for a mattress with more cooling features, consider .Logan & Cove Choice. . In addition to individually pocketed coils, Choice also contains gel-infused foam, breathable open-cell Elastex® foam, and cooling nanofibres in the top cover for a cool-to-the-touch feel. Choice is available for just $999 for a queen size, compared to $1,400 for S&S Organic

Read Logan & Cove Review


Company Background

LaunchedCompany HQOwnershipBBB RatingTrustpilot Rating

2017

Toronto, ON

Private

“A+”

“Great”

Silk & Snow is a relatively small North American company specializing in bed and bath products for Canadian and American customers.

In 2017, the company ventured into the bed-in-a-box market after successfully completing a Kickstarter campaign. At that time, they introduced their initial memory foam mattress, the Original (later rebranded to the S&S Mattress). The company later expanded its product line to include two more mattresses and a line of bath products.

Silk & Snow is rated “A+” with the Better Business Bureau. However, as of this review’s publication, the company holds a customer review rating of less than three stars. Complaints cover issues like low quality, discrepancies in shipping costs despite the website’s claim of free shipping, challenges in reaching customer service, warranty, and delayed order deliveries.

Silk & Snow’s Trustpilot rating is “Great”, but there are still a number of one-star reviews. Negative Silk and Snow reviews mention sagging, lengthy processes to honour warranties and returns, and poor post-purchase customer service.

Should You Buy Silk & Snow Organic?

While Silk & Snow Organic is a reasonably good mattress, consider an alternative like Logan & Cove Choice instead. It comes with the same sleep trial and warranty length, in addition to advanced cooling features and a plush-quilted cover.

Logan & Cove Choice is priced at just $999 for a queen size, compared to $1,400 for Silk & Snow Organic. Logan & Cove Choice offers a cozy sleep and luxury details at an affordable price, along with a free sheet set, pillow(s), mattress protector, and pillow protector(s) with every mattress purchase.

 

Frequently Asked Questions

Are Silk and Snow mattresses good?

All three versions of Silk & Snow Organic performed well in third-party testing. However, the mattress is more expensive than many other hybrid mattresses.

We think you should check out Logan & Cove Choice instead. This luxury hybrid mattress is available for just $999 for a queen size, and you get the same 365-night sleep trial and 15-year warranty. With its zoned support and advanced cooling features, Logan & Cove Choice gives you the cool, comfortable sleep you deserve at a lower price—along with a free bedding bundle.

Does Silk and Snow have fiberglass?

No, Silk and Snow mattresses don’t contain fiberglass.

Who owns Silk and Snow?

Sleep Country Canada acquired Silk & Snow in 2023. The company also owns other sleep brands like Endy and Casper.

Who sells Silk and Snow mattresses?

Silk & Snow mattresses are sold directly on the company’s website and showroom. Some models are also available through EQ3 and The Shopping Channel.

Where are Silk and Snow mattresses made?

According to the company’s website, all their mattresses are made by manufacturing partners located in Canada.

What does the Silk and Snow warranty cover?

Silk and Snow offers a 15-year manufacturer’s limited warranty. This warranty covers defects in workmanship and materials only, not incidental damage.

What Silk and Snow mattress alternatives should I consider?

We think you should consider Logan & Cove Choice. At $999 for a queen size, Logan & Cove offers luxury-level comfort in a medium-firm mattress at an affordable price. It has advanced cooling features, including breathable and responsive Elastex® foam, ecoLuxe® cooling gel foam, and CryoFusion™ cooling nanofibres in the top cover for a cool-to-the-touch feel.

Logan & Cove also has a generous 365-night sleep trial and 15-year warranty. Your purchase also comes with a free bedding bundle that includes a mattress protector, sheets, pillow(s), and pillow protector(s).

 

You May Prefer:

Logan & Cove Choice

9.6 /10

Made in

Winner!

2024 Best Hybrid Mattress

Logan & Cove mattresses feature a lavish hotel-quality design and a generous 365-night sleep trial. You’ll also receive a FREE bedding bundle to complement your new luxury mattress.

EARLY BLACK FRIDAY SALE!
Get a FREE Bedding Bundle, 50% off Down Alternative Duvets, and 15% off all bedding and bed frames with any mattress purchase.
Sale ends November 20th. See website for details >
Queen $999
Shop Now