Silk & Snow Hybrid Mattress Review (2024)

Grace Struth

Sleep Content Lead

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    We test and review the industry’s most popular mattresses using a weighted scoring system factoring in 40+ criteria.
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Silk & Snow Hybrid Mattress

Made in Canada
Queen $900
Our Rating
?

Informed by third-party engineer testing commissioned by GoodMorning.com.
Learn more >

8.5 /10

An Average Bed-In-a-Box Hybrid

S&S Hybrid is a Euro-top hybrid mattress available in two firmness options: medium-firm and plush. The medium-firm option we purchased for this review costs $900 for a queen size. You’ll have to pay an additional $550 if you want the plush version or added cooling features, increasing your grand total to $1,450.

Although the mattress comes with a 15-year warranty and a 365-night sleep trial, you could encounter difficulties filing a warranty claim or initiating a return. Many customers have reported issues with product quality, returns, warranty claims, and even just getting ahold of customer service for the warranty and return process. This concerning feedback doesn’t line up with S&S Hybrid’s near-perfect star rating on the company’s website.

In comparison, competitor hybrid mattress Logan & Cove Choice offers more value. At $999 for a queen size, Choice comes with built-in advanced cooling features, a 365-night sleep trial, and a 15-year warranty. The company also has a much higher rating on Better Business Bureau compared to Silk & Snow.

See how Silk & Snow Hybrid stacks up against other leading hybrid mattress brands like Logan & Cove.

Compare Silk & Snow vs Logan & Cove

 

You May Prefer:

Logan & Cove Choice

9.6 /10

Made in

Winner!

2024 Best Hybrid Mattress

Logan & Cove mattresses feature a lavish hotel-quality design and a generous 365-night sleep trial. You’ll also receive a FREE bedding bundle to complement your new luxury mattress.

EARLY BLACK FRIDAY SALE!
Get a FREE Bedding Bundle, 50% off Down Alternative Duvets, and 15% off all bedding and bed frames with any mattress purchase.
Sale ends November 20th. See website for details >
Queen $999
Shop Now

Silk & Snow Hybrid Mattress Sizes & Prices

SizePriceDimensionsWeight

Twin

$700

75″ x 38″ x 12″

61 lb

Twin XL

$725

80″ x 38″ x 12″

65 lb

Full / Double

$800

75″ x 54″ x 12″

84 lb

Queen

$900

80″ x 60″ x 12″

94 lb

King

$1,100

80″ x 76″ x 12″

124 lb

California King

$1,100

84″ x 72″ x 12″

121 lb

Looking for an equally affordable luxury hybrid mattress with even more features? Meet Logan & Cove.

Compare Silk & Snow vs Logan & Cove

 


A photo of the SS Hybrid mattress box

Delivery, Sleep Trial & Returns

Silk & Snow uses various courier services for mattress deliveries and offers free shipping to most Canadian customers (although remote areas may have additional fees). The mattress should arrive on your doorstep in 2–9 business days, including dispatch and delivery time.

The company offers a 365-night sleep trial and 15-year warranty, which are comparable to those of other mattress brands. Sleep trials are a popular perk among online mattress brands, allowing you to test the mattress at home before you commit to keeping it. If you decide to return your mattress within the trial period, you will need to fill out an online form for Silk & Snow to coordinate your return and refund.

Silk & Snow promotes a seamless return experience. However, customers on BBB and Trustpilot have complained of issues with returns, warranty claims, and getting a response from customer service. The company is rated “A+” on BBB, but it’s important to note that its customer star rating is less than three stars.

 

Courier

Various

Shipping Cost

Free

Delivery Time

2–9 business days

Sleep Trial Nights

365

Warranty Years

15

Return Ease

Free pickup and return, full refund


A photo of the SS Hybrid mattress internal layers

Silk & Snow Mattress Construction

S&S Hybrid contains 3 mattress layers that work together to provide a balance of comfort and support. All layers are CertiPUR-US® certified, but the exact density of each foam layer is unknown.

  • Layer 1: The comfort layer is 1″ of quilted cooling gel foam and holofibre fill, adding a touch of softness for a plush and refreshing feel.
  • Layer 2: The transition layer is 2″ of high-density cooling gel-infused memory foam. This helps shape the overall feel and firmness of the mattress while providing pressure-point relief.
  • Layer 3: With 8″ of double-tempered pocketed spring coils, the support layer provides extra support under the hips and shoulders. The foundation also offers a bit of bounce while limiting motion transfer.

The S&S Hybrid has a non-removable polyester cover, so it should be spot-cleaned in case of any spills or stains.

Although the cover is advertised to have antimicrobial properties, it’s not clear how polyester could do this. It’s possible the fibres were coated with an antimicrobial substance or woven with antimicrobial fibres, but there’s no information on the mattress’s law label or on Silk & Snow’s website to support this. If antimicrobial material is present, there’s likely only a small amount, or it would be listed on the label.

Looking for a similarly priced hybrid mattress with luxury features and detailing? You might like Logan & Cove.

Compare Silk & Snow vs Logan & Cove


Mattress Performance Results

A photo of the firmness test on the SS Hybrid

6.8 /10

Firmness

In third-party engineer testing (commissioned by us), S&S Hybrid had a deflection of 2.8″ when laid on, resulting in a 6.8/10 firmness score. This places the mattress on the firmer side of the “medium-firm” category, which is good for side, back, and stomach sleepers.

S&S Hybrid is considerably firmer than the previous version we tested, which scored 5.3/10 and fell within the “medium” range. The newer version of S&S Hybrid has far less “hug” than the previous version.


A photo of the edge support test on the SS Hybrid mattress

6.8 /10

Edge Support

S&S Hybrid features a thick foam encasement around the perimeter of the mattress. But despite this reinforcement, the latest version of the mattress had a deflection of 5.3″ from a seated position. This gives it a 6.8/10 score for edge support—much lower than the previous version’s score of 7.8/10.

While this is still an above-average score, you may feel more confident sitting on the edge of Logan & Cove Choice, which has a greater edge support score of 7.5/10.


8.0 /10

Motion Isolation

Hybrid mattresses don’t usually offer great motion isolation because of their inner coils. However, S&S Hybrid bucks this trend with a score of 8.0/10. If you share your bed with a partner, you can expect to feel little to no movement when they toss and turn in the night.


3.9 /10

Bounce

Coil-based mattresses tend to be bouncier and more responsive than all-foam and latex mattresses. S&S Hybrid scored a 3.9/10 for bounce, which is slightly below average for a hybrid mattress. You may notice a little difficulty changing positions or getting out of bed in the morning.

If you’re looking for a mattress with greater bounce and a more responsive sleep surface, you might prefer Logan & Cove Choice with its bounce score of 5.8/10.


A photo of The SS Hybrid mattress cut open with the cooling features identified

2.8 /10

Cooling Features

S&S Hybrid isn’t generally considered a cooling mattress, but it does have a few features to help regulate temperature. This mattress earns points for its:

  1. Temperature-balancing fabric in the top cover (only available in the Plush upgrade)
  2. Layer of gel-infused foam
  3. Layer of pocket coils, which provide some breathability

If you’re looking for a hybrid mattress with better cooling, consider Logan & Cove Choice instead. Like S&S Hybrid, Choice’s construction includes a layer of cooling gel foam and airflow-promoting pocket coils. However, Choice has additional features like a quilted top cover that contains breathable hollow fibre, gel-infused foam, and cooling nanofibres.

See how Silk & Snow and Logan & Cove compare in third-party engineer testing.

Compare Silk & Snow vs Logan & Cove


Company Background

LaunchedCompany HQOwnershipBBB RatingTrustpilot Rating

2017

Toronto, ON

Private

“A+”

“Great”

Silk & Snow is a relatively small North American company specializing in bed and bath products for Canadian and American customers.

In 2017, the company ventured into the bed-in-a-box market after successfully completing a Kickstarter campaign. At that time, they introduced their initial memory foam mattress, the Original (later rebranded to the S&S Mattress). The company later expanded its product line to include two more mattresses and a line of bath products.

Silk & Snow is rated “A+” with the Better Business Bureau. However, as of this review’s publication, the company holds a customer review rating of less than three stars. Complaints cover issues like low quality, discrepancies in shipping costs despite the website’s claim of free shipping, challenges in reaching customer service, warranty, and delayed order deliveries.

Silk & Snow’s Trustpilot rating is “Great”, but there are still a number of one-star reviews. Negative Silk and Snow reviews mention sagging, lengthy processes to honour warranties and returns, and poor post-purchase customer service.

Should You Buy Silk & Snow Hybrid?

While Silk & Snow Hybrid is a fairly good mattress, consider an alternative like Logan & Cove Choice instead. Logan & Cove comes with a cooling plush-quilted cover and advanced cooling gel foams, as well as a 365-night sleep trial and 15-year warranty.

Logan & Cove Choice is priced at just $999 for a queen size. It offers a cozy sleep and luxury details at an affordable price, along with a free sheet set, pillow(s), mattress protector, and pillow protector(s) with every mattress purchase.

 

Frequently Asked Questions

Is the Silk and Snow mattress good?

Priced at $900 for a queen size, the current Silk and Snow Hybrid is a reasonably good bed-in-a-box hybrid mattress that provides excellent motion isolation. However, third-party engineer testing (commissioned by us) showed that the mattress has poorer edge support than the previous version.

If you want a cooling mattress cover, you’ll have to pay $550 to upgrade to the Plush version of S&S Hybrid. This upgrade doesn’t include any additional cooling features. You can get much more value from competitor mattresses like Logan & Cove Choice, which already comes with advanced cooling features at a comparable price of $999 for a queen.

Where can I get a S&S Hybrid mattress?

This mattress is available on the Silk and Snow website and at EQ3. You might also find Silk and Snow mattresses on The Shopping Channel.

Does Silk and Snow have fiberglass?

No, S&S Hybrid does not contain fiberglass.

Who owns Silk and Snow?

Sleep Country acquired Silk and Snow in 2023. The company also owns other sleep brands like Endy and Casper.

Who sells Silk and Snow mattresses?

Silk & Snow mattresses are sold directly on the company’s website and showroom. Some models are also available through EQ3 and The Shopping Channel.

Where are Silk and Snow mattresses made?

According to the Silk & Snow website, all their mattresses are made by manufacturing partners located in Canada.

What does the Silk and Snow warranty cover?

The S&S Hybrid is covered by a 15-year limited warranty. This warranty covers structural defects in the mattress that shouldn’t occur through normal wear and use, including permanent indentations greater than 2 inches.

What Silk and Snow mattress alternatives should I consider?

Looking for a Canadian-made hybrid mattress with a similar price tag, greater edge support, and advanced cooling features? We suggest Logan & Cove Choice. Choice features a cutting-edge, three-zone system of pocketed coils for improved body contouring and pressure-point relief. Your purchase comes with a 365-night sleep trial, a 15-year warranty, and a free bedding bundle that includes a mattress protector, pillow(s), sheets, and pillow protector(s).

 

You May Prefer:

Logan & Cove Choice

9.6 /10

Made in

Winner!

2024 Best Hybrid Mattress

Logan & Cove mattresses feature a lavish hotel-quality design and a generous 365-night sleep trial. You’ll also receive a FREE bedding bundle to complement your new luxury mattress.

EARLY BLACK FRIDAY SALE!
Get a FREE Bedding Bundle, 50% off Down Alternative Duvets, and 15% off all bedding and bed frames with any mattress purchase.
Sale ends November 20th. See website for details >
Queen $999
Shop Now