No, The DreamCloud’s cover isn’t removable or machine washable. Removing the mattress cover will also void its warranty, according to the company’s website. Any spills or stains should be spot-cleaned only.
The DreamCloud is a medium-firm hybrid mattress from DreamCloud Sleep, a subsidiary of Resident Home LLC. It can be purchased online from DreamCloud’s website, or in-store at companies like The Brick and its parent company Leon’s. It’s worth noting that DreamCloud has been fined by the FTC for false advertising, and The Brick and Leon’s are being investigated for deceptive marketing practices by the Canadian Competition Bureau.
At $1,099 for a queen size, the DreamCloud is one of the more affordable hybrid mattresses on the market. However, this American product lacks features commonly found in other hybrid mattresses at an even lower price point. The DreamCloud’s edge support and motion isolation are only average, and it lacks advanced cooling technologies or zoned support.
In comparison, competing mattress Logan & Cove Choice offers three-zoned support and advanced cooling technologies at just $999 for a queen size. The Canadian-made mattress also comes with a free bedding bundle, while DreamCloud’s bundle comes at an added price of $500.
Size | Price | Dimensions | Weight |
---|---|---|---|
Twin | $599 | 75″ x 38″ x 14″ | 70 lb |
Twin XL | $749 | 80″ x 38″ x 14″ | 72 lb |
Full / Double | $999 | 75″ x 54″ x 14″ | 92 lb |
Queen | $1,099 | 80″ x 60″ x 14″ | 109 lb |
King | $1,399 | 80″ x 76″ x 14″ | 132 lb |
Compare DreamCloud with leading Canadian-made hybrid mattresses like Logan & Cove.
Compare DreamCloud vs Logan & Cove
DreamCloud ships for free using FedEx. An additional shipping charge of $150 applies if you’re ordering from the Northwest Territories or Yukon. The company doesn’t deliver to Nunavut.
Shipping time varies for each DreamCloud mattress model. At the time of this review, the company’s product page for the DreamCloud mattress states the mattress ships in 10–14 business days. However, this is just the time required to dispatch the mattress. Delivery takes an additional 2–5 business days, according to the company website. This means it will take 12–19 business days after ordering for the mattress to arrive on your doorstep.
The DreamCloud comes with a 365-night sleep trial. If you decide to return your mattress, you may make a one-time exchange for a different DreamCloud mattress or receive a full refund. Returns include free pickup service.
DreamCloud mattresses have a lifetime manufacturer’s warranty, which covers manufacturing defects and body impressions deeper than 1.5″. It’s unclear if this warranty covers damage the mattress receives while being shipped to you. This warranty is voided if the cover is removed for any reason, or if you don’t use the mattress with a firm, solid foundation beneath.
Courier | FedEx |
Shipping Cost | Free |
Shipping Time | 12–19 business days |
Sleep Trial Nights | 365 |
Warranty Years | Lifetime |
Return Ease | Free pickup and return, full refund |
Shop Logan & Cove and get your next mattress in just 2–11 business days.
Compare DreamCloud vs Logan & Cove
Height | Layers | CertiPUR-US® Certified | Machine Washable Cover |
---|---|---|---|
14″ | 5 | Yes | No |
The DreamCloud mattress stands 14″ tall and contains 5 interior layers of foam and metal coils. All foam used is CertiPUR-US® certified.
The DreamCloud mattress has five layers: four foam layers and one pocket coil support layer.
The DreamCloud we reviewed has a top cover made with 68% polyester, 31% rayon, and 1% cashmere, according to the mattress’s law label. However, newer versions may have less cashmere. DreamCloud’s website states that the upgraded DreamCloud Premier has 3x more cashmere than The DreamCloud, but Premier has only 0.5%. It seems that DreamCloud may have lowered the amount of cashmere in their mattress covers, meaning The DreamCloud’s cover is now only 0.16% cashmere.
The cover is not removable and you will void the lifetime warranty if you try. It’s also not machine washable, so any spills or stains can only be spot-cleaned. We weren’t able to find any specifications on the bottom and side cover composition of The DreamCloud.
See how DreamCloud’s mattress construction stacks up against Logan & Cove.
Compare DreamCloud vs Logan & Cove
This allows us to accurately rate and compare the performance of the mattresses reviewed on this website. Engineer independence and operating standards help ensure their results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict mattress testing methodology to protect the overall integrity of the results. The full report has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.
Compare DreamCloud vs Logan & Cove
DreamCloud Holdings launched the Nectar Sleep online mattress brand in 2017. DreamCloud was introduced in 2018 as a premium hybrid mattress. DreamCloud Holdings rebranded in 2019 to become Resident Home LLC. In late 2022, Leon’s Furniture announced an exclusive partnership with Resident to sell its Nectar and DreamCloud mattresses in Canada.
The company has a proven history of making false claims about where its mattresses are made. In 2018, the FTC filed a complaint against DreamCloud for violating the FTC Act on its “Made in USA” claims. As part of the ruling, the company is prohibited “from making several claims that deceive consumers and harm law-abiding businesses”.
In June 2022, the FTC ordered the company to “Cease Made in USA Fraud”, citing Resident Home as a “repeat offender.” The company consented to the ruling, and the FTC issued refunds to more than 12,000 affected people in the US.
Even so, in July 2023, the FTC ruled that DreamCloud mattresses were finished overseas and contain significant imported materials. This was after DreamCloud repeatedly claimed their mattresses were “proudly made with 100% USA-made premium quality materials.” The FTC charged Resident Home with false, unsupported, and misleading advertising.
At the time this review was originally written, DreamCloud’s customer review rating on Better Business Bureau was 2.6/5 stars, averaged across 115 reviews. However, DreamCloud seems to be continually changing their BBB profile. DreamCloud’s current BBB profile is rated “A+”, but has earned over 300 formal complaints in 3 years. DreamCloud is also rated “Poor” on Trustpilot, with over 80% of reviews being one star.
No, The DreamCloud’s cover isn’t removable or machine washable. Removing the mattress cover will also void its warranty, according to the company’s website. Any spills or stains should be spot-cleaned only.
DreamCloud mattresses ship with a lifetime manufacturer’s warranty. This warranty is valid as long as the mattress is used on a “firm, solid surface” and as long as the cover isn’t removed. The warranty covers manufacturing defects and indentations greater than 1.5″ only. Incidental damage is not covered. It’s unclear whether this warranty applies to damage that occurs while the mattress is being shipped.
The company’s website says that, unlike other hybrid or memory foam mattresses, its cashmere-blend cover and cooling technology mean the user will not overheat while using the mattress. However, some customer reviews complain of heat trapping while they sleep.
Dream Cloud’s website says the company will work with the customer to get the item donated or otherwise disposed of through local organizations within the customer’s community.
DreamCloud is a medium to medium-firm mattress with a significant amount of “hug” from the top layer and some sinkage in the hip area. This can feel softer for some sleepers. At the same time, some customer reviews state the mattress is too firm to sleep comfortably.
Our third-party engineer testing (commissioned by us) noted that the DreamCloud mattress doesn’t have thicker-gauge steel coils in the middle section of the mattress, which could explain why the mattress feels a bit softer.
DreamCloud says its mattress contains a layer of pressure-relieving memory foam, which is infused with cooling gel. This layer is one inch thick and is located beneath the contouring top layer.
Information about where DreamCloud mattresses are made is difficult to find. The law label on the mattress does not state its country of manufacture. The company’s website states that it’s “Made in North America,” but doesn’t provide a more specific location.
In July 2023, the FTC fined Resident Home, DreamCloud’s parent company, for inaccurately claiming that mattresses manufactured for the American market were made within the United States. The company settled and agreed to refund more than 12,000 affected customers.
According to the company’s website, DreamCloud mattresses should be used on a firm, solid surface—in fact, the mattress’s lifetime warranty is voided if you don’t use a mattress foundation. It’s also best not to place the mattress directly on the floor to maximize airflow.
The DreamCloud is priced at $599–$1,399. A queen-size DreamCloud mattress costs $1,099.
DreamCloud mattresses perform well in third-party engineer testing (commissioned by us), and they come with a competitive sleep trial and warranty. However, they provide limited features, especially cooling technologies and zoned support. DreamCloud’s parent company, Resident Home, has also been charged and fined by the Federal Trade Commission for inaccurately claiming that mattresses are 100% made in the United States.
We think you should look at Logan & Cove Choice instead. In addition to superior edge support and motion isolation, Logan & Cove Choice has advanced cooling technologies that include premium cooling foams, a cooling nanofibre cover, and pocketed coils for improved breathability and airflow. The mattress also incorporates a body-contouring three-zoned coil support system for extra reinforcement under your back and hips.
Logan & Cove Choice is proudly made in Canada and is more affordable than DreamCloud at just $999 for a queen size. The mattress comes with a 365-night sleep trial, a Lifetime-year warranty, and a free bedding bundle.
The law label on the DreamCloud mattress we purchased makes no mention of silica or other materials that are commonly listed when fiberglass is present. While DreamCloud’s website makes no mention of not containing fiberglass, there didn’t seem to be a firesock on the mattress we received. This is where fiberglass is typically found.
READ MORE: Is fiberglass in a mattress dangerous?
We think you should consider the Canadian-made Logan & Cove Choice. Starting at $999 for a queen size, Logan & Cove Choice comes with advanced cooling technologies that include cooling gel foam, breathable Elastex® foam, and a cooling nanofibre cover. The mattress also comes with an innovative three-zoned coil support system for extra reinforcement beneath your lower back and hips.
If you want a mattress with more plushness and more body-contouring support, you can upgrade from Choice to the Euro-top Logan & Cove Frontier or Logan & Cove Pinnacle. All Logan & Cove mattresses come with a 365-night sleep trial and 15-year warranty, as well as a free bedding bundle.