Casper Snow Mattress Review (2024)
Updated: November 19, 2024
Alex Forest
Sleep Content Specialist
Our Rankings
Edge support and
motion isolation are factored into our overall mattress ratings. These scores are shown in green (scores of 5.0+), yellow (3.0–4.9), or red (2.9 and below).
Firmness,
bounce, and cooling features are a matter of personal preference and aren’t part of our rating system, so these scores are shown in grey.
5.9 /10
6.5 /10
7.9 /10
3.0 /10
7.3 /10
Product Details
Casper Snow is a 12″ hybrid mattress with a medium-firm feel. It incorporates zoned support across three ergonomic zones, which keep your spine aligned while you sleep. The foam layers of the mattress are perforated for breathability.
This mattress is built with Casper’s Snow Technology. The technology includes HeatDelete™ Bands and a CoolTouch mattress cover. Casper doesn’t share much information about these features or how they work. Snow Technology also uses phase-change material, which absorbs and redirects your body heat while you sleep.
Casper Snow has better-than-average edge support and very good motion isolation, as well as comparatively low bounce. This gives the mattress a fair amount of “hug.” Despite the mattress’s advanced cooling features, you may find this level of body contouring can cause overheating.
The mattress cover is made of recycled polyester, upcycled cotton, rayon, lycra (spandex), and cooling yarn. Although the cover has a zipper, Casper says not to remove the cover for any reason. The cover is not machine-washable, so Casper recommends spot-cleaning stains.
In comparison, Octave Horizon offers a 15-year warranty and a 365-night sleep trial—over three times as long as Casper’s. Like Casper Snow, Horizon has phase-change material and perforated foam that offers advanced temperature regulation and air circulation. It also comes with a machine-washable cover woven with cooling nanofibres, a layer of antimicrobial CopperGel™ memory foam, aerated latex, ecoLuxe® cooling gel foam, and premium Elastex® foam to provide an optimal sleep environment for a refreshing and restorative night’s sleep.
Ideal For: Side Sleepers, Back Sleepers, Stomach Sleepers
Looking for a premium cooling mattress without a premium price tag? Meet Octave Horizon.
Read Octave Horizon Review
You May Prefer:
Octave Horizon
9.4 /10
Made in
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Winner!
Our Pick for Best Sleep Mattress 2024
Casper Snow Mattress Sizes & Prices
Want a mattress with advanced cooling features for less than $1,500? See how Octave beats Casper on pricing.
Compare Octave vs Casper
Delivery, Sleep Trial & Returns
Casper offers free shipping to most locations in Canada. Your order should arrive on your doorstep within 5–15 business days, including dispatch and delivery time. These terms apply whether you buy from the Casper website, a third-party retailer like Sleep Country, or one of Casper’s brick-and-mortar Sleep Store locations. Delivery to the Canadian territories will cost extra and may take longer than shipping to other regions.
Casper offers an industry-standard 100-night sleep trial and a 10-year warranty. However, these timelines fall short compared to brands like Octave Horizon, which offers a much longer 365-night sleep trial and 15-year warranty.
If you buy Casper Snow from a different retailer, note that trial and warranty policies may not be the same as those offered by Casper. For example, Casper offers free return pickups for a full refund. But if you buy from Sleep Country, expect to pay a $65 exchange fee and only receive store credit. For more details about returns and warranty claims, contact the retailer directly.
Want a sleep trial longer and mattress warranty? Check out Octave’s 365-night sleep trial and 15-year warranty.
Compare Octave vs Casper
Casper Snow Mattress Construction
Casper Snow stands 12″ tall. While Casper’s website seems to indicate that the mattress contains 3 layers, it actually contains 5 layers of foam and coils. All foam used in Casper Snow is CertiPUR-US®-certified. However, Casper doesn’t publicly share foam density information.
- Layer 1: The top (comfort) layer uses 1″ polyurethane foam, which uses Casper’s AirScape Technology to increase airflow. Casper doesn’t explain what this technology is or how it provides cooling benefits.
- Layer 2: The second 1″ foam layer has zoned support and uses Casper’s HeatDelete Bands (which are made of metal foil) and phase-change material to help keep you cool as you sleep. While phase-change material is effective at temperature control, it’s not clear how the HeatDelete foil provides any cooling benefit.
- Layer 3: The third (transition) layer uses denser 2″ foam to prevent you from feeling the coil layer beneath. This layer isn’t listed on the product page on Casper’s website.
- Layer 4: The fourth (support) layer is made of 6.5″ individually pocketed flex coils, which are encased in a layer of dense foam around the edge. The support layer stops you from sinking too far into the mattress.
- Layer 5: This 1″ bottom foam layer provides a foundation for the coil layer above and prevents the coils from damaging your foundation. This layer also isn’t listed on the product page on Casper’s website.
The mattress cover accounts for the remaining 0.5″ in height. According to the company website, Casper’s mattress covers are made using recycled polyester, upcycled cotton, rayon, and lycra (spandex). Casper Snow’s cover also uses specialized cooling yarn.
In our experience, polyester and lycra aren’t known for their cooling. Polyester isn’t naturally breathable and can trap heat. Lycra also doesn’t have cooling properties and can reduce the breathability of other fabrics. While Casper Snow’s cooling yarn may help keep temperatures down, the other materials in the cover may affect how well it does so.
Although the mattress cover has a zipper, Casper strongly advises against removing it for any reason. The cover isn’t machine washable.
Get a cooling mattress with a machine-washable cover. Consider Octave instead.
Compare Octave vs Casper
MattressReviews.ca commissions licensed third-party engineers and uses public data to rate mattresses on over 40 criteria.
This allows us to accurately rate and compare the performance of the mattresses reviewed on this website. Engineer independence and operating standards help ensure their results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict mattress testing methodology to protect the overall integrity of the results. The full report has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.
During testing, our mannequin weighs 170 lb and measures 5’5″ tall.
5.9 /10
Firmness
In third-party engineer testing (commissioned by us), Casper Snow had a deflection of 3.8″ when laid on, giving it a 5.9/10 firmness score. This places the mattress in the medium-firm range, meaning it strikes a balance between comfort and support. Medium-firm mattresses are ideal for most sleep styles.
During testing, our mannequin weighs 170 lb and measures 5’5″ tall.
6.5 /10
Edge Support
Casper Snow had a deflection of 6.5″ from a seated position, earning it a 6.5/10 edge support score. this is above-average for a hybrid mattress. Casper Snow has more support than some other mattresses while you’re sitting on the edge, or sleeping further away from the middle of your bed.
Need a little extra support at the edge of your mattress? Consider Octave Horizon with its higher edge support score of 6.8/10.
7.9 /10
Motion Isolation
Casper Snow scored 7.9/10 for motion isolation. This is a very good score for a hybrid mattress. You and your partner shouldn’t notice each other moving around as you sleep.
3.0 /10
Bounce
Casper Snow scored 3.0/10 for bounce, which is a notably low score for a hybrid. Because this mattress has a fair amount of “hug,” you may find it difficult to change positions while you sleep.
Need a mattress that’s a little more responsive? We suggest Octave Horizon with its bounce score of 3.8/10.
7.3 /10
Cooling Features
Casper Snow is a cooling hybrid mattress that features Casper’s Snow Technology. This technology uses components that work together to move heat away from the body and keep sleepers cool throughout the night. Casper Snow earns points for its:
- CoolTouch™ cooling cover engineered with specialized cooling yarn to remove heat
- Perforated foam with air vents for added breathability
- Phase-change material that adapts to body temperature and prevents heat retention
- Foil-covered HeatDelete™ bands placed between layers, which Casper claims will pull heat away from your body
- Individually pocketed spring coils that allow for increased air circulation
While Casper Snow has excellent cooling features, it comes with a hefty price tag of for a queen size. If you’re looking for a cooling mattress that offers more cooling features for half the price, consider Octave Horizon instead.
Compare Octave vs Casper
Company Background
Casper first emerged in 2014 as an early North American bed-in-a-box brand. The company expanded its product lineup over the years with substantial funding from organizations like the Target Corporation and celebrities such as Ashton Kutcher. Today, the company offers mattresses, bedding accessories, and home decor.
Based in New York City, Casper went public in 2020 but was taken private again in 2022 after a stock collapse. Casper also shut down European operations in 2022 and now exclusively operates within the US and Canada. In 2023, Sleep Country acquired the rights to Casper’s Canadian operations.
While the company is rated “Poor” on Trustpilot and “A+” on Better Business Bureau, Casper only has 1.09/5 stars for customer reviews on BBB at the time this review was written. Several negative Casper mattress reviews mention warranty issues, poor customer service, delivery problems, and other concerns.
Want a mattress with over 5,200+ five-star reviews? Compare Octave and Casper.
Compare Octave vs Casper
Frequently Asked Questions
Is the Casper Snow mattress good?
Casper Snow offers competitive features, including advanced cooling and zoned support. But the relatively high price tag ($2,999 for a queen size) makes it significantly more expensive than similar Canadian mattresses with the same features. Because Casper Snow is made in the USA, its price includes high government tariffs that raise the price without adding any additional value.
We think you’ll get more value with Octave Horizon. This Canadian memory foam mattress also offers cooling and zoned support for a fully restorative night’s rest, but at half the price of Casper Snow—just $1,499 for a queen size. You also get a machine-washable cover, a 365-night sleep trial, a 15-year warranty, and a free bedding bundle with your purchase.
How much does Casper Snow cost?
Casper Snow costs $2,199–$3,499, depending on the size you choose. It’s available in sizes ranging from twin to California king. A queen-size Casper Snow costs $2,999.
Is the Casper Snow mattress cover machine washable?
No. Casper states that Casper Snow’s mattress cover is not machine-washable. It should only be spot-cleaned, and its cover should not be removed for any reason.
Where are Casper mattresses made?
Casper manufactures its mattresses in Georgia and Pennsylvania, USA.
How do I return a Casper mattress?
Casper requires you to try Casper Snow for at least 30 nights before returning it. After that point, you can contact Casper to arrange a free mattress pickup before the 100-night sleep trial ends. The company will give you a full refund.
Note that return policies may vary if you purchase Casper Snow from a different retailer. For example, Sleep Country only allows exchanges and will charge a $65 exchange fee.
What Casper Snow mattress alternatives should I consider?
We recommend Octave Horizon instead. At $1,499 for a queen size, Horizon offers better pressure-point relief and advanced cooling features at half the price of Casper Snow.
Horizon comes with a CryoFusion™ cooling nanofibre cover that pulls sweat away from your body and 5 premium layers, including copper-infused memory foam treated with PolarMAX® phase-change material, aerated latex foam with hundreds of breathable vents, ecoLuxe® cooling gel foam, and multi-zone support foam with integrated air channels to offer advanced temperature regulation and enhanced pressure relief to reduce muscle soreness. You also get a 365-night sleep trial, a 15-year warranty, and a free bedding bundle.
You May Prefer:
Octave Horizon
9.4 /10
Made in
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Winner!
Our Pick for Best Sleep Mattress 2024
A mattress with advanced cooling features
To spend less than $2,500 on a cooling mattress
