BedStory Mattress Review (2025)
Updated: February 5, 2025
Alexandra Forest
Sleep Content Specialist
Our Rankings
Edge support and motion isolation are factored into our overall mattress ratings. These scores are shown in green (scores of 5.0+), yellow (3.0–4.9), or red (2.9 and below). Firmness, bounce, and cooling features are a matter of personal preference and aren’t part of our rating system, so these scores are shown in grey.
6.8 /10
7.5 /10
7.4 /10
6.5 /10
0.6 /10
Product Details
The BedStory hybrid mattress has 4 foam and coil layers and stands 12″ tall. Its medium-firm feel makes it suitable for all sleep styles.
When tested by third-party engineers (commissioned by us), BedStory earned very good scores for edge support and motion isolation. The mattress also tested above average for bounce. However, some customer reviews on Amazon suggest that despite the reinforced coils around the mattress’s perimeter, the edges were collapsing or felt overly soft.
Apart from its naturally breathable layer of coils, this mattress doesn’t seem to incorporate any cooling technologies for a more comfortable sleep. The company describes the mattress’s top cover as being breathable, but the law label says the cover is 100% polyester—a material that’s known to trap heat.
At $459 for a queen size, this mattress is more affordable than most. That said, it only comes with an industry-standard 10-year warranty and a 30-night sleep trial, which is much shorter than the 100-night industry average. Some customers also reported issues with returning their mattress, getting their refund, and even getting the company to reply to them.
In comparison, Canadian-made brand Juno is priced slightly higher at $499 for a queen size, but it comes with greater edge support, a 120-night sleep trial, and a free bedding bundle. The company is also rated “A+” on Better Business Bureau and “Excellent” on Trustpilot.
Ideal For: Side Sleepers, Back Sleepers, Stomach Sleepers
BedStory Mattress Sizes & Prices
Get an affordable mattress in a full range of sizes.
Read Juno Review
Delivery, Sleep Trial & Returns
While Canadians can browse the BedStory website, purchases must be made through third-party retail affiliates like Amazon and eBay. The mattress for this review was purchased from Amazon. You’ll need an Amazon account to purchase a mattress, but not an Amazon Prime subscription. Free shipping is provided to most Canadian locations. However, shoppers in remote destinations may be subject to an additional shipping fee.
BedStory mattresses should arrive at your door in 2–7 business days. The mattress we purchased arrived in 5 days and came from Calgary, although the shipping label said the box originated in Cambodia, where BedStory manufactures its mattresses. The mattress we received was packed 4 months before it was ordered, which can greatly affect a mattress’s comfort, performance, and longevity. The BedStory website even agrees. This is one reason for the mattress’s low overall rating.
The BedStory hybrid mattress we purchased from Amazon isn’t featured on the BedStory site at the time of writing this review. BedStory states that sleepers receive a 30-night trial with their mattress. Amazon doesn’t normally honour sleep trials but seems to allow one for BedStory. That said, Amazon requires customers to ship back any returns within 30 days of receiving the mattress. Some customers have stated they were unable to return the mattress because of size and cost limitations, resulting in them not getting their money back.
The 10-year industry-average warranty that BedStory offers with its mattress also seems to have a mixed success rate. Some customers were able to complete a warranty claim, while other customers never received a response from the company. The BedStory warranty doesn’t cover physical damage to the structure of the mattress, like stains or liquid damage. This is unfortunate because our mattress arrived stained. Another customer on Amazon shared a similar experience, with their mattress also arriving dirty.
It’s difficult to find customer reviews on BedStory mattresses, with their most reviewed mattress on-site having just 16 reviews. The 12″ BedStory hybrid has 300+ reviews on Amazon, with a mix of positive and negative experiences. You’ll need an Amazon account to read past the first page of reviews.
If you’re looking to buy from a Canadian company with more reviews, consider Juno. Juno makes its mattresses in Canada and has 7,100+ customer reviews, with 5,400+ being five-star reviews. The company is rated “Excellent” on Trustpilot and “A+” on BBB.
Enjoy 120 nights with Juno to make sure it’s the perfect fit for you.
Read Juno Review
BedStory Mattress Construction
The BedStory hybrid mattress features layers of memory foam and coils. It has 4 layers in total. The Amazon listing for this mattress says it has 6 layers, but no layer diagram is provided. Bedstory does incorporate a very small amount of poly fill in the top cover of the mattress, but we don’t consider that—or the top cover—to be a layer.
- Layer 1: The first foam layer in the BedStory hybrid mattress is 0.25″ of an unspecified memory foam.
- Layer 2: The mattress’s next comfort layer is 0.5″ of a different unspecified memory foam.
- Layer 3: This transition layer is around 1.5″ of another unspecified memory foam.
- Layer 4: The bulk of this mattress and its support system is its 9″ pocketed coil layer. BedStory says the perimeter of the mattress uses reinforced coils for added edge support.
For a Euro-top mattress, BedStory’s comfort and transition layers are relatively thin. You may feel the metal coils beneath your body. Depending on how long your mattress was boxed, these coils could have been compressed for too long and may not expand to their full height. In fact, numerous customers on Amazon have left reviews saying their mattresses did not inflate to the advertised height of 12″.
BedStory’s polyester mattress cover is not removable or machine washable. You will need to spot-clean any spills. Although the company describes the mattress as having a breathable top cover, polyester isn’t typically known for its breathability. You may notice overheating when sleeping on this mattress.
Get the mattress with more cooling features for a more comfortable sleep.
Read Juno Review
MattressReviews.ca commissions licensed third-party engineers and uses public data to rate mattresses on over 40 criteria.
This allows us to accurately rate and compare the performance of the mattresses reviewed on this website. Engineer independence and operating standards help ensure their results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict mattress testing methodology to protect the overall integrity of the results. The full report has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.
6.8 /10
Firmness
When tested for firmness by third-party engineers (commissioned by us), the BedStory hybrid mattress received a score of (6.8/10. This places the mattress in the medium-firm category, which is ideal for most sleep styles.
(Looking for a slightly softer mattress? Juno scored a 6.0/10 for firmness, which is still medium-firm, giving you a touch more comfort when you lie down.)
7.5 /10
Edge Support
BedStory earned a score of 7.5/10 for edge support. This is a very good score and is likely due to the use of reinforced coils around the mattress’s perimeter. Typically, an edge support score in this range helps you feel secure on the edge of your mattress and prevents you from sinking into the sidewalls.
However, many customer reviews on Amazon mention BedStory having overly soft edges, resulting in them rolling off the side or sliding off the edge. This suggests that BedStory’s mattresses may not provide consistent edge support, or the stronger coils could wear out faster than expected.
(Want more edge support in mattress? Juno earned a higher score of 8.0/10, allowing you to sit comfortably on the edge of the mattress without fear of sliding off.)
7.4 /10
Motion Isolation
Mattresses with coil systems aren’t always known for their motion isolation in the same way that foam mattresses are. However, the combination of memory foam and pocketed coils can help keep motion transfer to a minimum.
That was the case for the BedStory hybrid mattress, which earned a very good motion isolation score of 7.4/10. You won’t feel most movement from the other side of the bed, helping you sleep undisturbed.
6.5 /10
Bounce
Bounce in a mattress is a matter of preference. A higher bounce level can make it easier to change positions while you sleep, while a lower level of bounce creates a consistent sleep surface.
BedStory received an above-average bounce score of 6.5/10. While this may be preferred by combination sleepers, it might not be the best fit for light sleepers who are easily woken.
(For a more consistent surface and a sounder sleep, consider Juno with its much lower bounce score of 2.5/10.)
0.6 /10
Cooling Features
If the BedStory hybrid mattress incorporates cooling features, these features aren’t listed on the BedStory website or Amazon product page. That said, this mattress earns a small number of points for its:
- Layer of individually pocketed coils, which allows for airflow throughout the mattress
If you’re on the hunt for a mattress that will sleep cooler, you may prefer Juno. It earned a cooling features score of 2.4/10, thanks to its layer of cooling gel foam that helps dissipate body heat. You can also upgrade to the optional Cool+ cover, which features specialized cooling yarn for a more comfortable sleep.
Read Juno Review
Company Background
BedStory sells mattresses, mattress toppers, and bedding accessories in Canada, the U.S., the U.K., Germany, and France. The company says it has sold its products in more than 90 countries.
The founders have been involved in the sleep industry since 1983, according to their website, with the company name being registered in 2018. However, Canadian shoppers aren’t able to purchase BedStory products directly from the company’s website. Instead, BedStory has approved third-party retailers to sell their products, such as Amazon and eBay.
Information about BedStory is not readily available. It’s not clear who founded the company or who currently owns it. There are also conflicting details on where the business is located. On their website’s contact page, an address in Guangdong Province, China is listed. The company’s LinkedIn page lists a location in Washington, D.C. as its primary address—even though a pin is dropped in Colombia. BedStory’s Facebook page shows an address that suggests they’re located in Sacramento, California.
Despite varying information about the location of company headquarters, BedStory mattresses seem to be mainly manufactured in Cambodia. This isn’t clearly stated on the company’s website or on third-party site product pages. The lack of information resulted in confusion and disappointment for some BedStory customers who thought they were getting a Canadian mattress.
Overall, it’s not 100% clear what you’re getting when you purchase a BedStory mattress—or who made it.
Choose the Canadian mattress company that’s rated “A+” on BBB and “Excellent” on Trustpilot.
Read Juno Review
Frequently Asked Questions
Are BedStory mattresses good?
The 12″ hybrid BedStory mattress we reviewed scored well in third-party engineer testing (commissioned by us). This mattress is affordable and may be a good option for sleepers looking for a budget hybrid mattress.
However, BedStory offers limited transparency on where their mattresses are made. This left some customers disappointed, as the maple leaf on the mattress suggested they were getting a mattress made in Canada. Reviews also indicate product quality may not be consistent from mattress to mattress, meaning you may receive a defective product. The return and warranty process aren’t customer-friendly, with some customers reporting they couldn’t return their product or get their money back.
If you’re looking for a quality affordable mattress, we recommend Juno instead. Priced at $499 for a queen size, Juno comes with a 120-night sleep trial, a 15-year warranty, and a free bedding bundle. Juno is made in Canada and has 5,400+ five-star reviews. Its parent company is rated “Excellent” on Trustpilot and “A+” on BBB, giving you peace of mind with your purchase.
Where are BedStory mattresses made?
The BedStory mattress we purchased was made in Cambodia. Some customer reviews on Amazon stated they were under the impression the mattress was made in Canada, due to the red maple leaf on the cover. These customers were left disappointed after seeing the manufacturing location listed on the law label.
BedStory doesn’t disclaim where their mattresses are manufactured on their website or on their third-party seller sites like Amazon. It’s unclear whether all their mattresses are made in Cambodia, or if they use various manufacturing locations.
Who makes BedStory mattresses?
It’s difficult to find information about the BedStory company. The mattress we purchased was manufactured in Cambodia and shipped to Calgary, Alberta, four months before we placed our order. There isn’t any readily available information about the owner of the BedStory company, and there are conflicting reports of where the company is headquartered.
How long does it take for a BedStory mattress to expand?
While most bed-in-a-box mattresses expand almost instantly after removing their plastic wrapping, BedStory suggests leaving your mattress for 48–72 hours before sleeping on it. This gives the mattress enough time to fully expand fully. However, some customers have complained that their mattresses never expanded to the correct height or had deformities.
Where can I buy a BedStory mattress?
BedStory sells its mattresses on its website and through third-party retailers like Amazon and eBay. However, in Canada, purchasing a mattress on the BedStory website isn’t an option. You’ll be redirected to Amazon to complete your purchase, and you’ll need an Amazon account to do so.
What BedStory mattress alternatives should I consider?
While the BedStory hybrid mattress is reasonably priced, you may prefer the Canadian brand Juno instead. Juno comes with a 120-night sleep trial, a 15-year warranty, and a free bedding bundle. You’ll also receive free shipping, as well as free returns with a full refund if you decide to return the mattress. At just $499 for a queen size, Juno offers more value than BedStory for a very similar price.
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Winner!
2025 Best Value Foam
A queen-size hybrid mattress for under $500
A 
