Many retailers now deliver bed-in-a-box mattresses that are vacuum-sealed, rolled up, and placed in a box—right to your doorstep. Compared to a traditional fully expanded mattress, buying a bed-in-a-box makes it much easier to buy, receive, and transport a mattress into your home.
However, unpacking a bed-in-a-box mattress isn’t always intuitive, and there’s a right way to get a rolled-up mattress out of the box. Our step-by-step guide will show you exactly how to unbox a mattress.
When you receive your boxed mattress, you’ll likely need to move it from your doorstep to the room of your choice. To ensure a smooth process, keep the following points in mind:
Mattress boxes tend to be 16″–20″ in length and width, and are commonly up to 46″ in height. However, these measurements can vary depending on the mattress brand. Some brands even deliver their mattresses in a bag rather than a box.
Different mattress types can also vary in weight based on their height and construction. Here is a rough guide to how much different-sized mattresses can weigh:
Keep these factors in mind to make your moving and unboxing experience easier. With mattresses weighing more than 50 lb, we recommend asking a friend to help you move the mattress into your room and unbox it.
Once your mattress is delivered, it will usually be placed at your doorstep, and you will need to bring it inside. Many bed-in-a-box mattresses are delivered directly to your home and left at your front door without requiring a signature. Keep this in mind when ordering your mattress to ensure it arrives safely.
READ MORE: Get our ranked list of the best mattresses in a box
Depending on where you purchased the mattress, the courier will most likely not bring the box inside your house.
Some companies may offer white-glove delivery service for an extra charge, in which case the delivery person will bring the mattress into a room of your choice. However, you will need to be home to receive the mattress.
Now it’s time to move your mattress to the bedroom of your choice. Most mattress boxes have handle cutouts, making it easier to carry them upstairs. You can also tip the box onto its side and have one person carry each end.
Generally, moving a mattress is a two-person job. This can help you avoid injury and accidents, especially if you’re carrying a mattress box up a flight of stairs.
It may be possible to carry a twin or twin XL mattress by yourself, or move a mattress through a single-floor dwelling. However, it’s best to ask a friend for help. The extra set of hands will make moving and unboxing much easier.
READ MORE: How to move a mattress
Now it’s time to open the box. Most boxes are sealed with heavy-duty packing tape, so you can use either a box cutter or a pair of scissors to open the top of the box.
We recommend scissors to reduce the risk of accidentally cutting your mattress, as this type of damage isn’t typically covered by mattress warranties. Always be careful when using sharp objects to avoid injuring yourself.
Once you’ve opened the mattress box, we recommend using the tip-and-pull method to remove the mattress from the box. Follow these steps to do it safely:
Working with your partner, each of you should pick up the plastic-wrapped, rolled-up mattress at either end. Lift with your knees and place the mattress lengthwise on the bed frame. This will ensure you have enough space to unroll the mattress.
To make things even easier, look for a seam in the plastic wrap to see which way the plastic will unroll and place your mattress accordingly.
Before placing the mattress on your bed frame, double-check to make sure your new mattress is compatible with that type of bed frame. It’s possible you might need a box spring, foundation, wooden slats, or other accessory to ensure your mattress is properly supported. If you do, place the mattress on the necessary support system and proceed from there.
The mattress will likely be wrapped in at least two layers of plastic. The outer layer keeps the mattress rolled up, and the inner layer keeps the mattress vacuum sealed.
The mattress will start to expand at some point during the unwrapping process—normally when you cut the second layer, but sometimes when you finish unwrapping the first layer. You can either keep going or wait a few minutes to allow for full expansion.
Many mattress companies that offer sleep trials require you to cover the mattress with plastic wrap if you decide to return it. This protective second layer is intended for that purpose, so hang onto that layer in case you decide to return the mattress during the trial period.
During the unwrapping process, you’ll notice the mattress starting to expand to its full size. Bed-in-a-box mattresses can take anywhere from a few minutes to several days to expand to their full height. For example, mattresses from GoodMorning.com usually take less than three minutes to fully expand and are sleep-ready the same day.
New mattresses often have an odour when you first unbox them. This is referred to as “off-gassing” and is typically not harmful, especially if a mattress uses CertiPUR-US® certified foams. Generally, this smell will dissipate within 24 hours.
To speed up the process, you can leave the bedroom door and windows open until the smell dissipates. It can also help to tip the mattress on its side for a short time to air out the top and bottom covers.
Mattress boxes are usually recyclable. Just break it down and fold it as much as possible to fit in a recycling bag. Your local garbage collectors most likely won’t take a fully expanded box. (If you live in an apartment building with a recycling dumpster, you can use that instead.) The first layer of plastic wrap can be recycled, too.
Like we mentioned earlier, it’s good idea to keep the thicker inner layer of plastic, just in case you need to return the mattress for any reason. If you’d rather not keep the plastic around, you can always purchase a mattress bag from the hardware store if you need one.
Once your mattress is fully expanded, it’s time to add bedding, such as:
READ MORE: Get our ranked list of the best pillows in Canada
You’re all set! Enjoy your new mattress and many nights of quality sleep.
Mattress off-gassing is the initial chemical-like odour that’s released when vacuum-sealed mattresses are opened. This smell is typically due to the packaging process, which seals in the “new foam smell” released during foam manufacturing.
While this smell can be unpleasant, it typically isn’t harmful. It should dissipate within 24 hours, or as the mattress fully expands. To speed up the process, unbox the mattress in a well-ventilated room and open a window to allow airflow.
It can take 30–90 days to fully break in a new mattress. This is why the industry-standard sleep trial length is 100 nights, with most manufacturers not allowing returns before at least 21 nights. The process can take even longer if you are sleeping on a type of mattress that your body isn’t used to.
Breaking in a new mattress can take some time, but there are a few ways to speed up the process and help it feel more comfortable sooner:
Please note that we don’t recommend jumping on your mattress to break it in. This can damage both your bed frame and the internal layers of the mattress.
A sleep trial is a period of time during which you can test out a mattress at home, with the option to return it back to the retailer if the mattress isn’t the right fit. Exact return policies differ from company to company.
Some companies, like GoodMorning.com, offer sleep trials up to 365 nights long. They also offer full refunds when you return a mattress during the sleep trial.
Other types of sleep trials include exchange-only trials, where you can exchange your returned mattress for a different one in the company’s collection. Carefully review the sleep trial policy for your chosen mattress to avoid any surprises if you decide to return it.
Certain mattresses with coils aren’t designed to be bent or folded for long periods of time. However, these mattresses are usually delivered fully expanded.
Bed-in-a-box hybrid and innerspring mattresses are a different story. They’re designed to be compressed and rolled up using special equipment in a factory setting. Many of these mattresses use pocket coils, which provide extra protection during the boxing process. Once the mattress has unboxed, it shouldn’t be bent, folded, or rolled up again.
Most bed-in-a-box products are compressed and vacuum-sealed using high pressure and industrial-grade machinery. Once the mattress expands, it can’t be compressed back to its original size without specialized equipment.
If you want to return your mattress, most companies will pick it up fully expanded. They won’t ask you to fit it back in the box. However, they may ask that you cover the expanded mattress with the plastic cover that it originally came with, or a mattress bag purchased from a hardware store.
Our goal is to provide the information you need to find the mattress that’s right for you. Get started with some of our most popular mattress shopping resources:
We use independent, third-party engineering firms (commissioned by us) with the APEGA stamp of approval to conduct mattress testing on our behalf, using publicly available data. We review and test all mattresses on 40+ criteria we think are important to you, including price, country of manufacture, sleep trial, warranty, features, materials used, motion isolation and edge support ratings, customer satisfaction reviews, returns, and refunds.