Casper Mattress Review (2024)
Updated: September 6, 2024
Grace Struth
Sleep Content Lead
Our Rankings
Edge support and motion isolation are factored into our overall mattress ratings. These scores are shown in green (scores of 5.0+), yellow (3.0–4.9), or red (2.9 and below). Firmness, bounce, and cooling features are a matter of personal preference and aren’t part of our rating system, so these scores are shown in grey.
6.3 /10
7.5 /10
6.6 /10
4.7 /10
2.5 /10
Product Details
The Casper is a 10″ memory foam mattress with a medium-firm feel. It features eco-friendly construction and all foam used is CertiPUR-US® certified.
Apart from a perforated foam layer, The Casper doesn’t have any advanced cooling features. Memory foam is known for heat trapping, so you could find the mattress too warm to sleep comfortably, especially if you’re already a hot sleeper.
The Casper has reasonably good motion isolation, but not as good as Casper Original, the mattress’s previous version. This new iteration also lacks the zoned support found in Casper Original, which provided three ergonomic zones to keep your spine aligned.
The Casper’s mattress cover is made of recycled polyester, upcycled cotton, and rayon. Despite the mattress cover having a zipper, Casper emphasizes that you should not remove the cover for any reason. This means the mattress cover isn’t machine washable—and you’ll need to spot-clean any sweat stains caused by late-night overheating.
Ideal For: Back Sleepers, Side Sleepers, Stomach Sleepers
Looking for a high-quality all-foam mattress at a more competitive price? You should consider Douglas.
Read Douglas Review
You May Prefer Our Top Pick 2024
Douglas Original
9.9 /10
Made in
Winner!
2021 Product of the Year™
Voted the top choice overall in the Mattress-in-a-Box category through a survey of 4,000 Canadians by Kantar.
Casper Mattress Sizes & Prices
Want to spend less than $1,000 for a queen size and get a free bedding bundle? Check out Douglas.
Read Douglas Review
![TheCasperCarouselBox MattressReviewsca Photo of Casper mattress box in a bedroom](https://www.mattressreviews.ca/wp-content/uploads/The-Casper-Carousel-Box.jpg)
Delivery, Sleep Trial & Returns
Casper offers free shipping to most locations in Canada within 5–15 business days. These terms apply whether you buy online, from a retailer like Sleep Country, or through one of Casper’s brick-and-mortar Sleep Store locations. As is often the case with shipping within Canada, delivery to the Canadian territories isn’t free and may take longer than shipping to other regions.
Casper offers an industry-standard 100-night sleep trial and a 10-year warranty. However, these timelines fall short compared to brands like Douglas, which offers a considerably longer 365-night sleep trial and 20-year warranty.
If you purchased The Casper from a different retailer, note that trial and warranty policies may not be the same from those offered directly by Casper. For example, Casper offers free return pickups for a full refund, but that won’t be the case if you purchased from Sleep Country. For precise details about trial returns and warranty claims, contact the retailer directly.
Choose Douglas Original and enjoy a 365-night sleep trial and 20-year warranty.
Read Douglas Review
![TheCasperCarouselInternalsSide MattressReviewsca photo of The Casper mattress internal foam layers](https://www.mattressreviews.ca/wp-content/uploads/The-Casper-Carousel-Internals-Side.jpg)
Casper Mattress Construction
The Casper stands 10″ tall and contains 3 layers of foam.
- Layer 1: The top (comfort) layer includes 1″ of polyurethane foam, which uses open-cell perforations to enhance airflow. Casper says this feature promotes comfort and regulates body temperature during sleep.
- Layer 2: The middle (transition) layer is 2″ of body-contouring memory foam. This supports your body and prevents long-term sagging in the middle of the mattress. However, memory foam is known for heat trapping, and there aren’t any advanced cooling features to cancel out that effect.
- Layer 3: The bottom (support) layer is 7″ of dense polyurethane support foam. This foundational component maintains the mattress’s structure and support, ensuring that you won’t sink too far into the upper layers.
All foam used in The Casper mattress is CertiPUR-US®-certified. However, Casper doesn’t publicly share information about specific foam densities.
Casper Original, the previous version of this mattress, provided zoned support beneath your back and hips. The Casper lacks this feature, meaning it may provide less mid-mattress support.
The mattress cover is made of recycled polyester, upcycled cotton, rayon, and lycra. Casper says the cover isn’t removable, even though it has a zipper, and should be spot-cleaned only. It’s unclear why this is the case, since the company says The Casper uses fiberglass-free construction to meet fire safety regulations.
Read Douglas Review
MattressReviews.ca commissions licensed third-party engineers and uses public data to rate mattresses on over 30 criteria.
This allows us to accurately rate and compare the performance of the mattresses reviewed on this website. Engineer independence and operating standards help ensure their results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict mattress testing methodology to protect the overall integrity of the results. The full report has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.
![TheCasperTest1Firmness MattressReviewsca photo of a mannequin lying atop a Casper mattress showing a displacement of 24 to demonstrate firmness](https://www.mattressreviews.ca/wp-content/uploads/The-Casper-Test1-Firmness.jpg)
6.3 /10
Firmness
In third-party engineer testing (commissioned by us), The Casper scored 6.3/10 for firmness. This rating places The Casper in the medium-firm category, which is suitable for all sleep styles. However, it offers plenty of “hug,” meaning you’ll sink into the mattress when you lie down—something to watch for if you’re a stomach sleeper.
![TheCasperTest2EdgeSupport MattressReviewsca photo of dummy sitting on edge of the bed with 46](https://www.mattressreviews.ca/wp-content/uploads/The-Casper-Test2-EdgeSupport.jpg)
7.5 /10
Edge Support
In third-party engineer testing (commissioned by us), The Casper scored 7.5/10 for edge support. This is above-average for a foam mattress. The Casper will provide good support if you sit on the edge or sleep closer to the edge of the mattress.
Need a little extra edge support? Try Douglas Original, which has an edge support rating of 7.8/10.
6.6 /10
Motion Isolation
The Casper scored 6.6/10 for motion isolation, which is above-average for a memory foam mattress. This means that you’ll be able to sleep without noticing most of your partner’s movements (and vice versa).
Still, this score isn’t as strong as Douglas Original, which earned 8.3/10 for motion isolation. With a score this high, Douglas ensures a restful night’s sleep—no matter how many kids or dogs might jump into bed with you.
4.7 /10
Bounce
The Casper scored 4.7/10 for bounce, making it slightly below average compared to other memory foam mattresses. You should find it easy to change sleep positions, but you might find this sleep surface a little too responsive, especially if you’re a light sleeper.
Looking for a little less bounce? Douglas has a bounce rating of just 3.1/10. Paired with its exceptional motion isolation, this reduced level of bounce helps Douglas provide a consistent surface for an undisturbed sleep.
![TheCasperCooling MattressReviewsca photo of The Casper mattress from a top front corner angle with labels to demonstrate cooling features](https://www.mattressreviews.ca/wp-content/uploads/The-Casper-Cooling.jpg)
2.5 /10
Cooling Features
The Casper isn’t designed as a cooling mattress, but it does have a small number of cooling features worth noting. This mattress earns points for its:
- Open-cell foam cell foam in the comfort layer, which is more breathable than closed-cell foam
- Perforations in the comfort layer, which promote better airflow
If you’re looking for a good all-around mattress with more cooling at a better price, check out the competing Douglas. At just $799 for a queen size, Douglas comes with a washable CoolSense® cover to wick moisture away while you sleep, plus a layer of ecoLight® cooling gel foam and a layer of Elastex—a breathable latex substitute foam.
Read Douglas Review
Company Background
Casper first emerged in 2014 as an early North American bed-in-a-box brand. The company expanded its product lineup over the years with substantial funding from organizations like the Target Corporation and celebrities such as Ashton Kutcher. Today, the company offers mattresses, bedding accessories, and home decor.
Based in New York City, Casper went public in 2020 but was taken private again in 2022 after a stock collapse. Casper also shut down European operations in 2022 and now exclusively operates within the US and Canada. In 2023, Sleep Country acquired the rights to Casper’s Canadian operations.
While the company is rated “Poor” on Trustpilot and “A+” on Better Business Bureau, Casper only has 1.09/5 stars for customer reviews on BBB at the time this review was written. Several negative Casper mattress reviews mention warranty issues, poor customer service, delivery problems, and other concerns.
Choose Douglas, the mattress with over 13,000 five-star customer reviews.
Read Douglas Review
Frequently Asked Questions
Are Casper mattresses good?
Casper mattresses are popular, but they don’t offer many of the features you might expect to see for the comparatively higher price tag. We think you’ll get more value out of Douglas. At just $799 for a queen size, you get better edge support, superior motion isolation, more cooling features, and even a free bedding bundle with purchase. You also get a 365-night sleep trial and 20-year warranty so you can love your mattress longer.
Can I wash The Casper mattress cover?
No. Even though The Casper’s mattress cover has a zipper and the company says it doesn’t use fiberglass, Casper cautions you not to remove the mattress cover for any reason. This means The Casper’s mattress cover is spot-clean only.
How much does The Casper mattress cost?
The Casper costs $999–$1,999, depending on the size you choose. For example, a Casper queen mattress costs $1,499, while a Casper king mattress costs $1,999. The Casper is available in sizes ranging from twin to California king.
Unlike brands such as Douglas, Casper doesn’t produce mattresses in RV sizes.
Does the Casper mattress have fiberglass?
Casper says its mattresses don’t use fiberglass. The Casper uses a silica-based fire barrier. Prior to 2020, fiberglass was used in the manufacturing process to meet fire safety regulations.
READ MORE: Is fiberglass in a mattress dangerous?
Where are Casper mattresses made?
Casper manufactures its mattresses in Georgia and Pennsylvania, USA.
Where can you buy a Casper mattress in Canada?
Casper sells its mattresses through the Casper website, at its Sleep Store locations, and through third-party retailers like Sleep Country.
Does The Casper mattress need a box spring?
The Casper is best used with a box spring, foundation, or other solid base, according to the brand’s website. Slatted supports are not recommended for The Casper.
Can you flip a Casper mattress?
No. The Casper only works as advertised if the mattress is positioned right side up, with each layer in the correct order. However, Casper mattresses can and should be rotated every few months to help spread out regular wear across the mattress.
Can you sleep on a Casper mattress right away?
Yes. The foam requires a few minutes to expand once it’s been unboxed, but you should be able to sleep on the mattress the same night.
What Casper mattress alternatives should I consider?
We recommend buying Douglas Original instead. At just $799 for a queen size, Douglas Original offers better features for almost half the cost of The Casper. It comes with a machine-washable cooling mattress cover, superior motion isolation, greater edge support, a longer sleep trial and warranty, and a free bedding bundle with your purchase.
You May Prefer Our Top Pick 2024
Douglas Original
9.9 /10
Made in
Winner!
2021 Product of the Year™
Voted the top choice overall in the Mattress-in-a-Box category through a survey of 4,000 Canadians by Kantar.